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Folks on the Phones

Our relationships with customers and suppliers—well, anyone we do business with for that matter—are important to us. That’s why real people answer our phones. We want to talk to you and answer your questions. While you may recognize the voices on the other end of the line, we thought you might like to get to know them just a little better.

Say hello to Lynn Vasquez.

Whether you need to find out the status of an order or need to track someone down, you’ve likely spoken to her. Mom to three adult daughters and spoiler of one adorable grandbaby, she’s always got a smile. When she’s not taking your calls or hosting family get-togethers, she loves to stay up-to-date on a current events.

Meet Alicia Flores.

She is relatively new to our customer service group, but not so new to our extended “family”. Her husband, Jose, has been with the company for several years. Alicia is at the ready to help you out. Cheerful and efficient, she’s has three little ones at home that keep her busy. As far as hobbies go, family wins hands down.

Get to know our Technical Services Manager, Pat Maye.

He can answer technical and installation questions, as well as help code officials find the information they need. When he’s not immersed in tech details, he’s either coaching his son’s soccer team or on the soccer field himself.