Henry’s New Website Puts Building Envelope Systems and Customer Experience Front and Center

[Kimberton, Nov. 18, 2024] – Henry, a Carlisle Company, a leader in building envelope systems and a trusted name in construction solutions, is excited to announce the launch of its newly redesigned website, henry.com as a significant milestone in the company’s ongoing commitment to delivering an exceptional customer experience.

The new site combines advanced digital infrastructure with Henry’s updated visual identity, creating a seamless, engaging user experience. With a system-centric approach, users can effortlessly explore Henry’s full range of building envelope solutions, now with intuitive search and filtering capabilities, enhanced multilingual support in English, Canadian French, and soon Spanish, and streamlined chatbot and “find a rep” features for personalized service.

“Our new website represents Henry’s continued commitment to innovation in customer experience,” says Frank Ready, President of Carlisle Weatherproofing Technologies. “From the mobile-first design to the improved product pages and the integration of new search functions, every detail has been designed with the customer in mind. We’re making it easier than ever for users to find what they need, connect with our team, and get the information they trust from Henry.”

Key features of the new Henry website include:

• Enhanced Product Search and Filtering: Redesigned based on customer feedback and data insights, the new search functionality includes advanced filters and facets, allowing users to pinpoint products more efficiently across both desktop and mobile devices.
• User-Friendly Product Pages: Product pages now feature large, high-quality images, organized supporting documentation, and detailed descriptions highlighting essential product information such as key features, available sizes, colors, and certifications.
• Mobile-Optimized, Performance-Focused Design: Built with a mobile-first approach, the site offers simplified navigation, touch-friendly elements, and faster load times, ensuring a smooth, efficient experience across all devices. Key content is prioritized, making critical information easily accessible on smaller screens.
• Multilingual Accessibility: Leveraging a new translation platform, the site will automatically update content in Canadian French and, in early 2025, Spanish, ensuring a 1:1 match with English content and meeting Canada’s French language standards
• Accessibility and Compliance: The new website is also equipped with the AccessiBe® AccessWidget®, a state-of-the-art tool designed to deliver an inclusive digital experience.

Built on scalable technology, the new website allows Henry to continuously improve its digital presence with real-time insights and feedback. The new design integrates seamlessly with Henry’s marketing platforms, creating a foundation for organic growth, improved customer engagement, and an enhanced ability to meet the needs of users worldwide.